Apple has recently launched a worldwide campaign where they are replacing the USB C Cables that they had shipped with the 12 inched Retina Macbook from the June of 2015. The company has launched this replacement program as the cables can fail due to a design issue, says Apple. These affected cables might not charge the Macbook, or might charge it in intervals. The faulty cables can be identified easily.
Apple Retina Macbook users can identify the faulty USB Type C cables by observing the text on their cable. The faulty cables have “Designed by Apple in California. Assembled in China” written on them, however, the new and non-faulty cables also have the same text written on them, but they also feature a serial number after the text.
Apple is now providing the owners of the Macbook with these new and redesigned USB C Cables. Not just the owners of the Macbooks, but even the users who bought standalone cables are covered under the same scheme.
Those customers who had provided their mailing address correctly will automatically be receiving the new cables. Even the rest of the users can get it replaced via contacting the Apple Support, or by visiting an Apple Store/Apple Authorized Service Provider.
Users with the faulty cables can have their USB C cables replaced until the 8th of June, 2018. The faulty cables were sold for two months following the release of the device in April 2015. This is the second such recent recall and replacement that Apple has made, as on the 28th of January, the company had recalled both Mac and iOS AC adapters of some of their devices, after learning that they could produce an electric shock if touched.
The company is indeed taking cautious steps to help out the Apple users community who have a great deal of trust upon Apple.