There was a major discontent amongst the users of Utorrent torrent client after they realized that Bittorent was using their hardware for crypto mining without their knowledge.
Bittorent, the creator of utorrent torrent client has so far had a good reputation in terms of software creation, but this one act spoilt it all.
The company started installing software called Epic Scale in the devices of the users without their knowledge or consent.
Epic Scale is a company that is involved in bitcoin mining.
It has partnered with Bittorent recently and as a consequence, in order to generate revenue, the company decided to incorporate the software in the computers of anyone who downloaded utorrent updates between January and 6th March, 2015.
This resulted in the slowing of the users devices, because Epic Scale.exe actually used up the memory of users devices to generate more bitcoins for Epic Scale.
Severe criticism has since then flooded the forums and blogs of many websites including utorrent’s own forum. After days of user outrage, Bittorent finally gave in to save its flailing reputation and issued a public apology to all the users of the torrent client.
Members of the Bittorent staff wrote on the forums, apologizing profusely, and confessing that they had finally decided to pause the illegitimate installation of Epic Scale software with uTorrent.
Previously Bittorent had said that it was common for all software providers to partner with other software providers to generate revenue.
They had also boasted that their installer would never support any ‘silent installations’. This claim was severely setback when they silently installed Epic Scale into the installer.
Users complained that their computers not just slowed down but also heated up on running the client. Most people are unhappy.
In order to prevent a mass exodus of users to other clients, Bittorent has issued a removal guide for all users facing this issue. Also, this problem was faced only by Windows users. Mac and Linux machines remained untouched.
Bittorent confessed that they had wrongly assumed that users would not mind this ‘offer’ and that it was indeed very ‘different’ from other offers in the past.
However, an apology was not enough for the enraged users. Some went ahead and put forth needs to completely do away with the process of such installations and to also pay heed to the fact that people have faced major issues because of the same, including few cases of damage.
Users have demanded that henceforth any such ‘offers’ be duly tested by passing it through malware, spyware and adware checks.